Privacy
Privacy policy
This page explains what we collect, why, and how to ask us to correct or remove information.
Draft for review. Please have this checked before launch.
What we publish
For approved listings we publish the display name, description, the location shown (for private homes this may be a street or block rather than a full address), a map pin, display type, neighbourhood, dates and hours if provided, approved photos, and the date the listing was last verified.
What we keep private
- Submitter name and email (optional). Used only to ask about a submission. Never shown publicly.
- The exact address you submitted, if we chose to publish only a street or block.
- Moderation notes written by our team.
- Report and removal-request details, including contact details.
- A one-way hashed version of your IP address, used only to limit spam. We don’t store your IP address itself.
Photos
We remove all embedded metadata, including GPS location, from every uploaded photo. Photos from submissions are stored privately until approved. Photos we don’t publish are deleted when the submission is reviewed.
Cookies
We set a single session cookie only when you use a form, to protect against forged submissions. The background map is loaded from OpenFreeMap’s servers, which receive standard request information (such as your IP address) when map tiles load.
We don’t use advertising or tracking cookies.
Saved displays and tours
Displays you save and the tour you are building are stored only in your own browser (local storage). They are never sent to us. When you save a tour to get a link, we store only the list of displays and the tour name you typed. No personal information is attached. Anyone with the link can view the tour, so please don’t put personal details in its name.
How long we keep information
- Rejected submissions: photos deleted at review. Text kept up to 12 months to spot duplicates, then deleted.
- Approved submissions: private contact details kept while the listing is active.
- Resolved reports and removal requests: deleted 12 months after they are closed.
- Deleted listings: listing, photos and related submission data are permanently deleted.
Correction and removal
Property owners and residents can ask us to correct a listing, remove its photos, or remove it entirely using the owner request form, or by emailing [email protected]. Removal requests are reviewed first.
If you submitted something and want your contact details deleted, contact us the same way.